Your availability notification has been activated. You will shortly receive a confirmation of your registration via email.

• Which countries do you deliver to?
• How much are the shipping costs?
• Which shipping service provider will be used to send my parcel?
• Can I track my order?
• What can I do if I receive a damaged item?

Which countries do you deliver to?

We deliver to Germany, Austria, Switzerland, Belgium, Luxembourg, Netherlands, Denmark, France, Estonia, Latvia, Lithuania, Finland, Ireland, Italy, Poland, Portugal, Sweden, Spain, Czech Republic, Romania, Slovenia, Slovakia, Bulgaria, Greece and Hungary.

How much are the shipping costs

Germany: free shipping from 25€, otherwise 3,90€
Austria, Belgium, Luxembourg, the Netherlands: 7,60€
Czech Republic, Denmark: 9,00€
France: 10,00€
Italy, Hungary, Poland, Slovenia, Slovakia: 12,30€
Sweden, Spain, Portugal: 14,95€
Finland, Croatia, Estonia, Latvia, Lithuania: 18,20€
Bulgaria, Ireland, Greece, Romania: 26,40€

Which shipping service provider will be used to send my parcel?

We ship with DPD throughout Germany and abroad.
IMPORTANT: As we ship with DPD, shipping to packing stations is not possible.
We ship to Poland with DHL.

Can I track my order?

After you have placed your order, you will receive an order confirmation by email. As soon as the parcel has been sent to you, you will receive an email with a link to track your parcel.

What can I do if I receive a damaged item?

In this case, please write to us directly via our contact form and we will find a solution as quickly as possible.

Yes, all our products are vegan. This means that we completely refrain from using animal ingredients, animal-derived additives or by-products. It goes without saying that neither our products nor their raw materials are tested on animals – neither by us nor by third parties. Because we believe that effective solutions should not require compromises.

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If you would like to delete your customer account, simply send us a message using our contact form. Our customer support team will take care of the deletion and inform you as soon as all data has been deleted.

Du erhältst unseren Newsletter ab jetzt nur noch bei Rabattaktionen.

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We ship orders no later than 5 working days after receipt of payment.

Within Germany, a parcel usually takes 1 to 2 working days to arrive. To Austria, the delivery time is normally 3 to 4 working days.

If you would like more detailed information on shipping times to another country, please write to us using our contact form.

We will do our best to provide you with the appropriate response as quickly as possible. From Monday to Friday, this usually takes a maximum of 24 hours.

If you have purchased from Amazon or an (online) pharmacy, please contact the retailer directly.

Unfortunately, we can only answer questions about orders from our online store.

If you have purchased from Amazon or an (online) pharmacy, please contact the retailer directly.

Unfortunately, we can only answer questions about orders from our online store.

We act responsibly and strive to find a sustainable solution at every stage of our products’ life cycle. For us, responsibility does not end with the sale – it also includes the correct disposal of our products.

Important to note beforehand: all our products must be completely emptied. Depending on the type of product, we use different packaging solutions, which means disposal also varies:

Sweat-Off Roll-On and Sensitive Roll-On
Ball with casing = Recycling bin
Bottle = Glass container
Cap = General waste

Sweat-Off Gel
Pump dispenser, cap and bottle = Recycling bin

Sweat-Off Serum
Bottle = General waste
Tube = Glass container

The pipette consists of several parts:
Cap = Recycling bin
Bulb = General waste

Sweat-Off Stick
Twist mechanism, bottom cap and lid = Recycling bin

Sweat-Off Foam
Dispenser head, cap and can = Recycling bin

Sweat-Off Try Pads
Sachet = Recycling bin
Cloth = General waste

Folding box and shipping carton
Box = Waste paper recycling

Yes, this is not a problem – as long as there is sufficient time between applications to avoid interactions.

We generally recommend using our antiperspirants before going to bed. This gives them the best effect against sweating. If Sweat-Off is applied in the evening, other products can be used on the affected areas the next day, such as deodorant or sunscreen.

We recommend the following for the first applications:

The strongest effect is achieved when our antiperspirants are applied in the evening and left to work overnight. When Sweat-Off is applied for the first time (or after a longer break), it is important to repeat the application as many evenings as necessary until the flow of sweat has stopped. Some people stop sweating immediately after the first application. However, most users need to apply our product several evenings in a row to achieve the desired effect.

Sweat-Off should initially be used every evening for a period of two weeks. If the effect is still not satisfactory after that, please write to us – we will find a solution.

We ship orders no later than 5 working days after receipt of payment. After your parcel has been shipped, you will find the shipping tracking link in your customer account and in the shipping confirmation email.

You can’t find the link or your parcel seems to have gone astray? Then write to us directly.

Alle Zahlungsarten, die wir aktuell anbieten, findest du hier zusammengefasst.

All antiperspirants in the Sweat-Off classic line are based on aluminium chloride, the most effective, non-invasive active ingredient in dermatology against perspiration. It works reliably, even against heavy sweating.

The Sweat-Off sensitive line, on the other hand, was specially developed for the needs of sensitive skin. The aluminium lactate it contains protects against sweat, but has a gentler effect – especially in areas with sensitive skin.

If Sweat-Off no longer works as usual after prolonged use, this may be due to a so-called saturation effect. This occurs when the skin becomes accustomed to the active ingredient. In this case, we recommend a temporary break of one to two weeks before starting to use the product again. In most cases, the product will then work again as usual.

If this break is still not effective, please get in touch using our contact form.

Has your parcel or product been delivered damaged? Then write to us directly using our contact form – we will be happy to help you.

IMPORTANT: Please send us a picture of the damage so that we can solve the problem as quickly as possible.

You will find the dispatch tracking link in your customer account and in the dispatch confirmation email. Please first check where your parcel is located.

You can’t find any information about shipping or your parcel seems to have gone astray? Then write to us directly. We will reply as quickly as possible.

Have you received the wrong product? We’ll make sure you get the right product as quickly as possible. Simply write to us using our contact form.

During the menstrual cycle, the body undergoes significant hormonal fluctuations. A decline in oestrogen levels, as typically occurs shortly before menstruation, can affect the body’s thermoregulatory system. As a result, the body must work harder to regulate temperature, often leading to increased perspiration.

During this phase, Sweat-Off can provide support by effectively reducing even excessive sweating.

Additionally, depending on age, heightened perspiration before menstruation may be an early indicator of menopause. If you are uncertain or experience particularly severe sweating episodes, it is advisable to seek medical advice to determine the underlying cause.

Yes, Sweat-Off is suitable for use on the head and face.

Our products do not have a depilatory effect on either the eyebrows or the hair on the head. However, it is important to avoid the areas around the eyes and all mucous membranes to prevent irritation.

We recommend our serum for sweating on the head and theSweat-Off sensitive Roll-On for sweating on the face.

Sweat-Off is suitable for a wide range of body areas. Depending on the product, it can be used on the armpits, hands, feet, head, forehead, back, chest, bends of the arms and backs of the knees or around the genital area. We explain this in more detail on our routine page.

IMPORTANT: Sweat-Off must never be applied to the entire body at the same time!

Sweat-Off is more than just a deodorant, because deodorants only reduce the odour of sweat for a short time.

Sweat-Off is an antiperspirant. It stops perspiration before it occurs and thus also prevents odour.

The special formula of Sweat-Off is based on aluminium salts, which temporarily close the sweat glands. The sweat can no longer escape and is instead absorbed by the wall of the sweat gland. This also prevents odour, which only occurs when bacteria on the skin decompose the sweat.

Studien haben gezeigt, dass unsere Produkte an verschiedenen Körperstellen langfristig vor Schweiß schützen. Einen Überblick zu unseren Untersuchungen findet sich hier.

Sweating is a natural and essential way for the body to regulate temperature. However, excessive sweating can be uncomfortable – and that’s where Sweat-Off comes in.

Unlike regular deodorants, which only mask odours without affecting perspiration, Sweat-Off effectively stops sweating at the source. Our clinically proven antiperspirants not only prevent perspiration but also eliminate unwanted odours.

With Sweat-Off, you can enjoy long-lasting confidence and feel comfortable in your own skin again.

A deodorant reduces sweat odour by inhibiting the bacteria that cause it and masking body odour with fragrances. However, it does not alter sweat production itself.

An antiperspirant such as Sweat-Off works differently: it targets sweat production and prevents it by constricting the sweat glands with the aluminium salts it contains. This prevents sweat from escaping, which removes the breeding ground for odour-causing bacteria and thus effectively prevents odours.

The application also differs:

Deodorants are usually applied in the morning after showering. They usually need to be reapplied several times throughout the day to maintain their effectiveness.

An antiperspirant, on the other hand, is applied in the evening. Once perspiration has stopped, it only needs to be reapplied when perspiration starts again.

For different areas of the body:

While deodorants are primarily intended for use on the underarms, antiperspirants can often be used on other parts of the body, such as the forehead, chest, back or feet.

Sweat-Off is not a deodorant but an antiperspirant. The two differ in three key aspects:

Effect

Deodorants simply slow down the growth of bacteria that break down sweat and cause unpleasant odours. They also mask body odour with fragrance. Sweat-Off, on the other hand, prevents sweat from forming in the first place. No sweat means no bacterial breakdown – and no odour.

Application

Deodorants need to be applied daily or even multiple times a day to remain effective. Sweat-Off, however, can stop sweating for several days and only needs to be reapplied when sweating returns.

Areas of use

Most deodorants are designed for underarm use only. Sweat-Off can be applied anywhere you sweat, including the head, forehead, upper lip, face, hands, feet, back, chest, behind the knees, inner elbows, thighs, buttocks, and even around the intimate area.

In principle, current research does not indicate that the active ingredients in our antiperspirants pose any risk to the unborn child or breastfeeding infant. However, as with many other products (such as medicines, cosmetics, herbal teas, etc.), the same general rule applies to Sweat-Off:

Anything that is not absolutely necessary should ideally be avoided during pregnancy and breastfeeding.

Yes, as there are generally no age restrictions for using Sweat-Off.

Since children usually experience only mild discomfort from excessive sweating, there’s generally no need to use an antiperspirant. However, if a child feels bothered by sweat or body odour, we recommend seeking medical advice first. A doctor can then suggest a suitable treatment approach.

Teenagers often sweat more than before due to hormonal changes during puberty. In such cases, Sweat-Off can be a helpful solution. You can find more information on this topic here.

Our formulations are the result of decades of collaboration with doctors, research, and close communication with our users.

It’s about the right foundation and the perfect way of blending,” says our founder Prof. Dr. Raulin. “That’s why we rely on both proven and innovative active ingredients.

Our Classic line is based on aluminium chloride, the most effective non-invasive active ingredient in dermatology for treating sweating. In contrast, the Sensitive line uses aluminium lactate, which gently stops sweat while being particularly skin-friendly. For all our products, we avoid the use of microplastics, colourants, and preservatives.

The exact formulations can be found on the product pages in our shop

Our antiperspirants are available directly from many pharmacies or can be ordered through them. In addition, Sweat-Off products are available in selected cosmetic institutes.

Your date with Sweat-Off is always in the evening! To ensure the best results, our antiperspirants should be applied in the evening before bed. The Sweat-Off routine is always the same:

1. Clean and thoroughly dry the application area.
2. Applying Sweat-Off.
3. Leave it on overnight, and by the next morning, you’ll feel drier.

What else to consider is explained on our routine page.

Made in Germany

Sweat-Off is developed and manufactured in Germany under strict quality controls. Our guiding principle in formulation is always: as much as necessary, as little as possible. That’s why we consciously avoid the use of microplastics, colourants, and preservatives.

Scientifically grounded

All our products are dermatologically tested for skin compatibility. Their effectiveness has been confirmed in independent studies. You can find all the details about our studies here (German only).

Aluminium is the most common metal in the Earth’s crust. We take it in every day, mainly through unprocessed foods such as fruit and vegetables, cereal products and cocoa. The body also absorbs aluminium when using antiperspirants that contain it – however, in much smaller amounts compared to the intake from food. Most of it is excreted through the kidneys.

Aluminium that is not excreted can accumulate over time in certain organs and tissues, particularly in bone tissue and the brain. However, the amount is generally very small and, according to current research, is considered to be harmless.

Further information on aluminium and Sweat-Off can be found here.

Itchy skin can be very uncomfortable, but it is usually harmless. The causes vary and may include insect bites, atopic eczema (commonly known as dermatitis), or various allergies.

The salts in sweat can also dry out the skin or trigger autoallergic reactions, leading to itching. Areas particularly affected include skin folds such as the armpits, backs of the knees, and elbows. Sweat-Off can help relieve these symptoms.

IMPORTANT: Never apply Sweat-Off to already irritated skin and always use it sparingly. Overuse can also lead to itching. We explain more here.

After application, mild itching or a tingling sensation may occur as the skin adjusts to the active ingredients. To avoid stronger skin irritation, we recommend considering the following:

• Sweat-Off immer hauchdünn und gezielt anwenden. Alles zur richtigen Dosierung wird hier erklärt.
• It is best to wait 24 hours after hair removal before applying Sweat-Off to the area.
• As wet skin is more sensitive, the skin should be clean and completely dry when applying. If necessary, dry with a hairdryer or pat dry.

IMPORTANT: If you experience strong skin irritation, discontinue use. If you need further assistance, feel free to write to us.

The short answer is: No.

The amount of aluminium absorbed through the skin from antiperspirants like Sweat-Off is so minimal that it cannot harm the body.

How can we be so sure about that?

Sweat-Off works based on aluminium salts. Aluminium has repeatedly been suspected of being responsible for certain types of cancer or neurodegenerative diseases such as Alzheimer’s.¹.

It is true that aluminium can be harmful to the body. However, for people to become ill, it would require very high doses over long periods of time.². It is almost impossible to absorb these in everyday life.

And that’s despite the fact that we take in aluminium every day, mostly through unprocessed foods such as fruit and vegetables, cereal products and cocoa – or even through the air.³. In contrast, absorption through aluminium-containing antiperspirants via the skin is very low.⁴. There is no scientifically reliable evidence that the absorption of typical amounts of aluminium increases the risk of disease in healthy individuals.⁵.

And what about the warnings from the Federal Institute for Risk Assessment?

In recent years, publications by the Federal Institute for Risk Assessment (BfR) caused quite a stir. Based on a few limited studies, it was estimated that aluminium-containing cosmetics, such as antiperspirants, contributed significantly to the body’s total aluminium intake. However, the BfR withdrew this warning in July 2020, after newer and more robust studies disproved the earlier findings. The institute acknowledged that ‘significantly less aluminium is absorbed through the skin (…) than previously estimated based on the limited data available.‘⁶

Sources: Some in German

1. Prakash et al., 2016 ↩︎
2. EFSA: Aguilar et al., 2008 ↩︎
3. Krewski et al., 2011 ↩︎
4. Letzel M, Drexler H, Göen T, Hiller J., 2020 ↩︎
5. Bericht des wissenschaftlichen Komitees für Verbrauchersicherheit der EU-Kommission (SCCS) ↩︎
6. Presseinformation: Bundesinstitut für Risikobewertung, 2020 ↩︎

We offer special samples for doctors’ surgeries and pharmacies only. For our customers, we also offer the Sweat-Off Try Set with our bestsellers for tasting and familiarisation.

A 30-day money-back guarantee also applies to all orders in our shop. Up to 30 days after delivery, there is a one-off option to receive an equivalent replacement product or a full refund of the purchase price. Simply write to us using the contact form.

Prof Dr Raulin, the founder of Sweat-Off.

In his everyday life, he repeatedly came across people who suffered from heavy sweating. Dissatisfied with the effectiveness and tolerability of the antiperspirants available on the market, he began to actively address the needs of those affected.

Together with them and based on his many years of experience, he finally developed a special formula for a highly effective yet well-tolerated antiperspirant that reduces perspiration to a natural level.

Further information can be found here

The menopause begins between the ages of 45 and 50. It is accompanied by physical changes and various symptoms, including increased sweating.

Sweating during the menopause can manifest itself in different ways. Many people report sweating attacks (so-called hot flushes). Others are affected by constant sweating or night sweats.

Sweat-Off can provide a remedy: Although our products do not prevent the unpleasant hot flushes, they do reliably reduce or stop sweating.

Yes, Sweat-Off can also be applied to shaved armpits.

IMPORTANT: Never use directly after shaving. This can lead to skin irritation. We recommend waiting 24 hours after shaving until the skin has recovered from the shave.

Teenagers go through various physical changes during puberty. Hormonal shifts trigger the development of secondary sexual characteristics, the voice begins to change, and sweat glands are also affected by this transformation process.

This is often noticeable through heavy sweating under the arms – or increased perspiration on the face, hands, feet or back. Sweat-Off can help: it reliably stops sweat, no matter which part of the body is affected.

No, the body’s temperature regulation remains unaffected by Sweat-Off.

Sweat production is dependent on exertion and temperature:
More stress = more sweat, higher outside temperatures = more sweat.

Evaporative cooling occurs on the surface of the body where sweat escapes. This cools the body. If an antiperspirant is used, this process is switched off in a small, limited area of the body surface. For example, the sweat glands under the armpits only make up around 1 % of the available glands. The body’s ability to adapt is so great that ‘switching off’ a few per cent of the sweat glands does not hinder thermoregulation.

IMPORTANT: For this reason, Sweat-Off is only suitable for use on individual parts of the body and not for use on the entire body!

The skin under the armpits is sensitive and heavy sweating can irritate it further. In such cases, Sweat-Off can be the solution. However, to ensure that our antiperspirants do not cause additional skin irritation, it is important to always use them as explained on our routine page.

We recommend our sensitive line especially for sensitive skin types. Its formulation stops perspiration and is gentle on the skin at the same time.

• Which payment options are accepted?
• When and how will I receive my invoice?
• 30-day money-back guarantee

Which payment methods are accepted?

We offer the following payment methods:

• PayPal 

To use this payment method, you must be registered with PayPal. While placing your order, you you will be prompted to log in to PayPal with your access data and confirm the payment order.

PayPal can offer registered PayPal customers further payment methods in their respective customer accounts. However, we have no influence on the offering of these modalities. You can find more information about this in your PayPal account.

• Buy now pay later  

The buy now, pay later option is offered in collaboration with RatePAY GmbH. If you select this payment method and place an order, the payment must be made to RatePAY GmbH and not to us. As part of your order, you also consent to the transfer of your personal data and that of the order (for the purposes of identity and credit checks) and contract processing to RatePAY GmbH.

You will receive all payment information via e-mail from RatePAY.

• Direct debit 

We work together with RatePAY GmbH for this payment method. If you select this payment method and place an order, you consent to the transfer of your personal data and that of the order (for the purpose of identity and credit checks) as well as contract processing to RatePAY GmbH as part of your order.

• Instant bank transfer (Sofort by Klarna)

In order to be able to pay the invoice amount via Klarna instant bank transfer, you must have a bank account activated for online banking, legitimise yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order.

• Credit card

We accept payments with Visa, MasterCard and American Express. You will need to enter your credit card details for this payment method during the order process and legitimise yourself accordingly. Therefore, always have your credit card number and the three-digit security code ready.

When and how and when will I receive my invoice?

After your order has been dispatched, you will receive the invoice by e-mail.

30-day money-back guarantee

You can find all information about our money-back guarantee here.

• Which countries do you deliver to?
• How much are the shipping costs?
• Which shipping service provider will be used to send my parcel?
• Can I track my order?
• What can I do if I receive a damaged item?

Which countries do you deliver to?

We deliver to Germany, Austria, Switzerland, Belgium, Luxembourg, Netherlands, Denmark, France, Estonia, Latvia, Lithuania, Finland, Ireland, Italy, Poland, Portugal, Sweden, Spain, Czech Republic, Romania, Slovenia, Slovakia, Bulgaria, Greece and Hungary.

How much are the shipping costs

Germany: free shipping from 25€, otherwise 3,90€
Austria, Belgium, Luxembourg, the Netherlands: 7,60€
Czech Republic, Denmark: 9,00€
France: 10,00€
Italy, Hungary, Poland, Slovenia, Slovakia: 12,30€
Sweden, Spain, Portugal: 14,95€
Finland, Croatia, Estonia, Latvia, Lithuania: 18,20€
Bulgaria, Ireland, Greece, Romania: 26,40€

Which shipping service provider will be used to send my parcel?

We ship with DPD throughout Germany and abroad.
IMPORTANT: As we ship with DPD, shipping to packing stations is not possible.
We ship to Poland with DHL.

Can I track my order?

After you have placed your order, you will receive an order confirmation by email. As soon as the parcel has been sent to you, you will receive an email with a link to track your parcel.

What can I do if I receive a damaged item?

In this case, please write to us directly via our contact form and we will find a solution as quickly as possible.

Sweat-Off works reliably. However, if you are not satisfied, we offer a 30-day money-back guarantee* on all products ordered from our online shop.

In the event of a guarantee claim, there is a one-off option to receive an equivalent replacement product or a full refund of the purchase price**. If the replacement product does not meet expectations, a refund of the purchase price is no longer possible.

The guarantee is valid for 30 days from receipt of the Sweat-Off order. It does not apply to Sweat-Off products purchased from other retailers or pharmacies.

If you would like to make a claim under the guarantee, simply write to us using our contact form to clarify the next steps.

* The 30-day money-back guarantee is an independent promise of Sweat-Off GmbH. The statutory right of cancellation and liability for defects exist independently of this. All information can also be found in our general terms and conditions.

** The guarantee can be claimed free of charge. Any return costs incurred are to be borne by the customer.

General Terms and Conditions of Business and Delivery of Sweat-Off GmbH

1 Scope of application
2 Offer and conclusion of contract
3 Delivery, availability of goods
4 Retention of title
5 Prices and shipping costs
6 Terms of payment
7 Transport damage
8 Guarantee conditions
9 Liability for defects and warranty
10 Liability
11 Settlement of disputes
12 Final provisions
13 Cancellation policy

1 Scope of application

The business relationship between Sweat-Off GmbH (hereinafter referred to as the “Supplier”) and the customer (hereinafter referred to as the “Customer”) shall be governed exclusively by the following General Terms and Conditions in the version valid at the time of the order. Any deviating terms and conditions of the Customer shall not be recognised unless the Supplier expressly agrees to their validity in writing.

The Sweat-Off Webshop is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity which, when concluding a legal transaction, is acting in the exercise of its commercial or independent professional activity.

2 Offer and conclusion of contract
The purchase contract is entered into with Sweat-Off GmbH.

(1) The provider’s offers on the Internet do not constitute a binding offer to conclude a purchase contract, but an invitation to place an order (customer’s purchase offer). The customer can submit their offer via the order system integrated in the webshop.

(2) The customer can select the desired products from the provider’s range and collect them in a so-called shopping basket using the “Add to basket” button. The customer can call up the “shopping basket” via the corresponding button in the navigation bar and make changes there at any time.

After clicking the “Proceed to checkout” button and then entering the personal data, as well as the payment and shipping conditions, all order data is displayed again. Only by clicking the button “Order with obligation to pay” at the end of the order process does the customer submit a binding offer. However, the offer can only be submitted and transmitted if the customer ticks the box next to “I have read and accepted the general terms and conditions, the data protection provisions and the cancellation policy” and accepts these contractual terms and conditions, thereby including them in their offer.

Throughout the ordering process, the customer has the opportunity to check all details (e.g. name, address, shipping address and ordered items) again, to change them (also via the “back” function of the Internet browser) or to cancel the purchase.

(3) The point at which the contract with the provider is entered into depends on the payment method chosen by the customer:

• Credit card
  When placing the order, the customer enters their credit card details, and the credit card company carries out an authorisation check. Once the customer has been legitimised as the legal cardholder, the payment transaction is automatically initiated, and the customer’s credit card is charged when the order is placed. The contract with the provider is concluded at the time the credit card is charged.
• PayPal 
  After placing the order, the customer is redirected to the website of the online provider PayPal. There the customer can enter the payment details and confirm the payment instruction to PayPal. This concludes the contract with the provider.
• Sofort Pay by Klarna
  After placing the order, the customer is redirected to the website of the online provider Sofort GmbH, where the customer confirms the payment instruction. This concludes the contract with the provider.
• Direct Debit with RatePAY

  After placing the order, the customer enters their bank details and agrees to the SEPA direct debit mandate and the payment and data protection provisions of RatePAY GmbH. With the SEPA direct debit mandate, the customer authorises RatePAY GmbH to collect payments from the customers bank account by direct debit. At the same time, the customer instructs their bank to honour the direct debits drawn on his account by RatePAY GmbH. RatePAY reserves the right to carry out a risk analysis. Depending on the result of the risk analysis, the customer can use the respective RatePAY payment method and the contract is entered into. If an effective purchase contract is formed between the customer and the provider when using a RatePAY payment method, the provider assigns its payment claim to RatePAY.

• Purchase on account with RatePAY

  After placing the order, the customer selects their payment period and enters their date of birth. In addition, the customer agrees to the payment and data protection provisions of RatePAY GmbH. RatePAY reserves the right to carry out a risk analysis. Depending on the result of the risk analysis, the customer can use the respective RatePAY payment method, and the contract is concluded.

  If an effective purchase contract is concluded between the customer and the provider when using a RatePAY payment method, the provider assigns its payment claim to RatePAY.

Confirmation of acceptance of the offer (and thus the formation of the contract) is made by means of a separate order confirmation, in which the customer receives confirmation of the processing of the order or delivery of the products in text form by e-mail.

(4) The contract language is German. No other languages are currently available for the conclusion of the contract.

(5) The text of the contract (order data and GTC) shall be stored by the provider. However, the storage is only temporary or not accessible to the customer, which is why the customer himself must ensure a printout or separate storage.

3 Delivery, availability of goods
(1) If no units of the product selected by the customer are available at the time of the customer’s order, the supplier shall inform the customer of this immediately. If the product is permanently unavailable, the supplier shall refrain from issuing a declaration of acceptance in this respect. In this case, a contract shall not be entered into.

(2) If the product specified by the customer in the order is only temporarily unavailable, the supplier shall also inform the customer of this immediately. In the event of a delay in delivery of more than two weeks, the customer has the right to withdraw from the contract. In this case, the supplier is also entitled to withdraw from the contract. In this case, he shall immediately reimburse any payments already made by the customer.

(3) The delivery times stated in the offer shall apply as delivery times; these shall commence upon receipt of payment.

(4) The provider delivers to the following countries: Germany, Austria, Switzerland, Belgium, Denmark, France, Luxembourg, Netherlands, Estonia, Latvia, Lithuania, Finland, Ireland, Italy, Poland, Portugal, Sweden, Spain, Czech Republic, Romania, Slovenia, Malta, Slovakia, Bulgaria, Greece, Hungary and Cyprus. Shipments are sent with the logistics partner DPD, unless otherwise stated.

Deliveries are only made via the dispatch route. It is not possible to collect the products yourself. We do not deliver to packing stations.

(5) Shipping costs may apply in addition to the stated product prices. You can find more information on shipping costs here: How high are the shipping costs.

4 Retention of title
The delivered products remain the property of the supplier until full payment has been made.

5 Prices and shipping costs
(1) All prices stated on the provider’s website are final prices and include the applicable statutory VAT.

(2) The corresponding shipping costs are available to the customer via the subpage “How much are the shipping costs” on the provider’s website and are also shown separately during the ordering process. They are borne by the customer. From an order value of EUR 20.00, the supplier delivers to the customer within Germany free of shipping costs.

(3) The products are dispatched by post. The shipping risk is borne by the supplier if the customer is a consumer.

(4) In the event of cancellation, the customer shall bear the regular costs of the return shipment if the delivered products correspond to those ordered.

6 Terms of payment
(1) Only the payment methods displayed to the customer during the order process are accepted.

(1)a Credit card (VISA, Mastercard, American Express)
The customer enters their credit card details during the ordering process. The credit card will be charged immediately after the order is placed.

(1)b PayPal
In order to be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), the customer must be registered with PayPal, legitimise themself with their access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. The customer receives further instructions during the order process.

PayPal may offer registered PayPal customers selected according to its own criteria further payment methods in the customer account. However, the provider has no influence on the offering of these modalities; further individually offered payment modalities concern the legal relationship of the customer with PayPal. The customer can find further information on this in his PayPal account.

(1)c Sofort by Klarna
In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, the customer must have a bank account activated for online banking, legitimise themself accordingly and confirm the payment instruction. The account will be debited immediately after the order has been placed. The customer will receive further instructions during the ordering process.

(1)d RatePAY GmbH (purchase on account and direct debit)
In order to be able to offer the customer the purchase on account and via direct debit, the provider works together with RatePAY GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter “RatePAY”). If an effective purchase contract is concluded between the customer and the provider when using a RatePAY payment method, the provider assigns its payment claim to RatePAY.

If the customer chooses one of the RatePAY payment methods offered here, the customer agrees to the transfer of their personal data and that of the order to RatePAY GmbH for the purpose of identity and creditworthiness checks and contract processing. The customer can find all details in the additional General Terms and Conditions and the Data Protection Notice for RatePAY payment methods, which are part of these General Terms and Conditions and always apply when the customer chooses a RatePAY payment method. If the customer has selected a RatePAY payment method, payments with debt-discharging effect can only be made to RatePAY. The customer can find further details in the RatePAY payment conditions.

(2) The purchase price and shipping costs are due immediately upon conclusion of the contract.

(3) The provider only accepts payments from accounts within the European Union (EU). The provider does not accept money transaction costs from non-EU member states.

7 Transport damage
If products are delivered with obvious transport damage, the customer should complain about such defects to the deliverer as soon as possible and contact the supplier. Failure to lodge a complaint or contact the provider shall have no consequences for statutory claims and their enforcement, in particular warranty rights.

8 Guarantee conditions

(1) If the customer is not satisfied with the provider’s products, they can utilise the 30-day money-back guarantee. It applies exclusively to the provider’s products that were ordered in the provider’s online shop. It does not apply to the provider’s products purchased from other retailers or pharmacies. The guarantee can only be claimed within 30 days of receipt of the goods.

(2) In the event of a warranty claim, there is a one-off option to receive an equivalent replacement product or a refund of the purchase price. If the replacement product does not meet expectations, a refund of the purchase price is no longer possible.

(3) The customer must contact the supplier via the contact form within 30 days of receipt of the goods and indicate that he wishes to make use of his guarantee.

(4) The guarantor is Sweat-Off GmbH, Reinhold-Frank-Straße 58, 76133 Karlsruhe, GERMANY.

(5) The 30-day money-back guarantee is an independent promise by Sweat-Off GmbH. Its utilisation is free of charge for the customer. Return costs, if necessary, are to be borne by the customer.

(6) The statutory right of cancellation and liability for defects exist independently of this.

9 Liability for defects and warranty
(1) The provider is liable for material defects in accordance with the applicable statutory provisions.

For questions, complaints and objections, the provider’s customer service can be contacted via the contact form. Enquiries are usually processed within 24 hours from Monday to Friday.

(2) The warranty period for products supplied by the provider to entrepreneurs is twelve months.

10 Liability
(1) The provider shall only be liable for damages to the customer resulting from injury to life, limb or health, from guarantees for the quality of the object of purchase or from the breach of essential contractual obligations as well as for other damages based on an intentional or grossly negligent breach of duty by the provider, its legal representatives or vicarious agents. Essential contractual obligations are those whose fulfilment is essential for the proper execution of the contract, whose breach jeopardises the achievement of the purpose of the contract and on whose compliance the customer regularly relies.

(2) In the event of a breach of essential contractual obligations caused by the provider with simple negligence, the provider shall only be liable for the foreseeable damage typical for the contract, unless it concerns claims for damages by the customer arising from injury to life, body or health or from guarantees for the quality of the object of purchase.

(3) The provisions of the Product Liability Act shall always remain unaffected.

11 Settlement of disputes

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr.

The email address can be found in the legal notice.

The provider is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

12 Final provisions
(1) The law of the Federal Republic of Germany shall apply to contracts between the provider and the customer to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the registered office of the provider.

(3) The contract shall remain binding in its remaining parts even if individual points are legally invalid. The ineffective points shall be replaced by the statutory provisions, if any. Insofar as this would represent an unreasonable hardship for one of the contracting parties, the contract as a whole shall, however, become invalid.

13 Cancellation policy

Right of cancellation
The customer has the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which the customer or a third party named by the customer, who is not the carrier, has taken possession of the last products.

To exercise the right of cancellation, the customer must inform the supplier

Sweat-Off GmbH
Reinhold-Frank-Straße 58
76133 Karlsruhe
GERMANY
E-Mail: care@sweat-off.com
Telephone: +49 (0) 721 151 99 055

by means of a clear declaration (e.g. e-mail) of his decision to cancel this contract. The customer can use the sample cancellation form attached below (here as a PDF file), but this is not mandatory.

To comply with the cancellation period, it is sufficient for the customer to send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.

Consequences of cancellation
If the customer cancels this contract, the provider must refund all payments that the provider has received from the customer, including the delivery costs (with the exception of the additional costs resulting from the fact that the customer has chosen a different type of delivery than the cheapest standard delivery offered by the provider), immediately and at the latest within fourteen days from the day on which the provider receives notification of the cancellation of this contract.

For this repayment, the provider shall use the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise with the customer; in no case shall the customer be charged any fees for this repayment.

The supplier may refuse to make the repayment until it has received the products back or until the customer has provided proof that it has returned the products.

The customer must return or hand over the products to the provider’s shipping service provider, Stahlmann & Sachs GmbH, Brendelweg 168 (Tor 29), 27755 Delmenhorst without delay and in any case within fourteen days at the latest from the day on which he informs the provider of the cancellation of this contract. The deadline is met if the customer dispatches the products before the period of fourteen days has expired.

The customer shall bear the direct costs of returning the products.

The customer shall only be liable for any loss in value of the products if this loss in value is due to handling of the products that is not necessary for checking their condition, properties and functionality.

End of the cancellation policy

***************** *** Start cancellation form*** *****************

Cancellation form

If you wish to cancel the contract, please complete this form and return THE FORM (preferably by e-mail) to:

Sweat-Off GmbH
Reinhold-Frank-Straße 58
76133 Karlsruhe
GERMANY
E-mail: care@sweat-off.com
Phone: +49 (0) 721 151 99 055

IMPORTANT: Please return unused products to the following address:

Stahlmann & Sachs GmbH
Brendelweg 168 (Tor 29)
27755 Delmenhorst

I/we hereby cancel the contract concluded by me/us for the purchase of the following products/the provision of the following service:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(Name of the products, order number and price if applicable)

Products ordered on: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Date)

Produkte received on:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Date)

Name and address of the customer:

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(Date)

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Customer signature (only for written cancellation)

***************** *** End of cancellation form *** *****************

Please contact care@sweat-off.com for information on returning your product

This legal notice applies to this website and to the following social media profiles:

Sweat-Off on Facebook

Sweat-Off on Instagram

Sweat-Off on Google

Sweat-Off on Youtube

Sweat-Off on Tiktok

Sweat-Off GmbH
Reinhold-Frank-Straße 58
76133 Karlsruhe
Germany

Phone: +49 (0) 721 151 99 055
Fax: +49 (0) 721 151 99 056
E-mail: impressum@sweat-off.com

Represented by: Oxana Zhuravkova

Registered Court: Local Court Mannheim, HRB 700878
VAT ID no.: DE 248518181
Responsible in the sense of § 55 Abs. 2 RStV Oxana Zhuravkova, Managing Director (address as above)

Responsible regulatory and supervisory authority: Landesanstalt für Kommunikation Baden-Württemberg (LFK), Reinsburgstraße 27, 70178 Stuttgart, Phone: +49 711 66991-0, Fax: +49 711 66991-11,
E-mail: info@lfk.de

Dispute resolution

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr
Our e-mail address can be found above in the legal notice.

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Customer service

If you have any questions about customer service or ordering, you can reach us via our contact form.

Bank details

Are you looking for the bank details for your payment by invoice? In this case, your payment must be made to RatePay GmbH and not to Sweat-Off. You will receive all payment information in a separate e-mail from RatePAY.

Deutsche Bank Karlsruhe
IBAN DE22660700240102220100
SWIFT/BIC DEUTDEDB660

Contents/liability of the website

Own and third-party content is provided via the website. Insofar as these originate from external companies, they are labelled accordingly.

Liability for own content:

The seller shall only be liable for losses or damage that the user may incur as a result of relying on the seller’s own information and data that the user has received in the course of using the website, irrespective of the legal grounds, if the damage was caused by intent or gross negligence on the part of the seller’s legal representatives or vicarious agents or if an obligation was breached due to slight negligence, the fulfilment of which the user relied on to a particular degree (cardinal obligation). The seller is only liable for foreseeable damages. Liability for indirect damage, in particular consequential damage, unforeseeable damage or atypical damage and loss of profit is excluded. The same applies to accidental damage and force majeure. The publisher’s liability for personal injury remains unaffected by this exclusion and limitation of liability.

Liability for third-party content:

In the case of content from third-party companies and private individuals (especially in discussion forums and chats), the website only provides the technical medium. Content made available to the user by third parties is information/data of the respective author or distributor and not that of the seller. The seller is therefore under no circumstances responsible for the accuracy, correctness or reliability of this content. In particular, the Seller shall not be liable for any loss or damage of any kind incurred by the User as a result of the User’s reliance on such information/data.

Liability for links:

The insertion of hyperlinks in the seller’s offer, in particular to co-operation partners, is merely a means of access within the meaning of § 9 of the German Telemedia Act. The seller declares that he accepts no responsibility for the content of the linked websites and does not wish to adopt them as his own. This declaration applies to all links on this website. Under no circumstances is the seller responsible for the content of websites that refer to the seller. The seller is also not in a position to determine or check references or links to his websites. Furthermore, the seller has no influence on how the content offered here is used, passed on or changed by the user and can therefore not be held liable for any damages, lost benefits or other direct or indirect consequences arising from the use of the content offered here.

The seller excludes any liability for technical or other faults.

Photo credits

Homepage
Raindrop close up – Icon made by Freepik from www.flaticon.com
Information button – Icon made by Freepik from www.flaticon.com
Sitting rabbit – Icon made by Freepik from www.flaticon.com
Logistics delivery truck in movement – Icon made by Freepik from www.flaticon.com
Payment method – Icon made by Freepik from www.flaticon.com
Gift – Icon made by Pixel perfect from www.flaticon.com
Hospital – Icon made by Freepik from www.flaticon.com
Footer
Paypal – Icon made by Roundicons from www.flaticon.com
Mastercard  – Icon made by Roundicons from www.flaticon.com
Visa – Icon made by Roundicons from www.flaticon.com
Locked padlock – Icon made by Freepik from www.flaticon.com
Starkes Schwitzen / Was hilft gegen starkes Schwitzen?
Foggy day – Icon made by Amit Jakhu from www.flaticon.com
Raindrop close up – Icon made by Freepik from www.flaticon.com

The person responsible for data processing is:
Oxana Zhuravkova
Reinhold-Frank-Strasse 58
76133 Karlsruhe
Germany
datenschutz@sweat-off.com

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is analyzed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in a correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

All access data will be deleted no later than one month after the end of your visit to the site.

1.1 Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website will be processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data processing for contract processing and for establishing contact

2.1 Data processing for contract fulfilment
For the purpose of contract processing (including enquiries about and processing of any existing warranty and service disruption claims as well as any statutory updating obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields are labelled as such, as in these cases we need the data to process the contract and we cannot send the order without it. Which data is collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and dispatch processing, can be found in the following sections of this privacy policy.

After completion of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.2 Customer account
If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for further future orders on our website. It is possible to delete your customer account at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 Making contact
In the context of customer communication, we collect personal data to process your enquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are labelled as such, as in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms.

The data will be deleted when it is no longer required for the fulfilment of the purpose, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3.1 Data transfer for the purpose of processing contacts

Certain data that you provide to us via our website (order data and contact forms) will be stored in the CRM system Zendesk and processed for the purpose of contacting you. The provider is Zendesk, Inc, 1019 Market Street in San Francisco, CA 94103 USA.
We use Zendesk to process your enquiries quickly and efficiently. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. We have concluded a data processing agreement (DPA) with Zendesk. This ensures that Zendesk only uses the user data within the framework of the EU data protection standards exclusively for processing the enquiries and does not pass them on to third parties.
Further information can be found in Zendesk’s privacy policy:

https://www.zendesk.de/company/customers-partners/privacy-policy/.

2.4. Contacting Us via WhatsApp
You also have the option to contact us via our WhatsApp Business account, operated by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. In accordance with Article 6(1)(1)(b) of the GDPR, we collect personal data to process your enquiries if you voluntarily provide this information when contacting us via WhatsApp. This includes all data necessary to address your concern, such as your contact details if you have questions about the status of your parcel.

WhatsApp Ireland Limited erhält diese personenbezogene Daten (insbesondere Metadaten der Kommunikation), die auch auf Servern in Staaten außerhalb der EU (z.B. USA) verarbeitet werden. Die erhobenen Daten gibt WhatsApp zudem an andere Unternehmen innerhalb und außerhalb der Meta-Unternehmensgruppe weiter. Diese Staaten außerhalb der EU gewährleisten gegebenenfalls kein angemessenes Datenschutzniveau. WhatsApp verwendet zur Sicherung dieser Datenübermittlungen in Nicht-EU-Staaten die von der EU-Kommission genehmigten Standardvertragsklauseln. Diese gelten als geeignete Garantie gemäß Art. 46 Abs. 2 Buchst. c DSGVO.

Weitere Informationen enthält die Datenschutzrichtlinie von WhatsApp (https://www.whatsapp.com/legal/privacy-policy-eea).

Sweat-Off GmbH hat weder genaue Kenntnis noch Einfluss auf die Datenverarbeitung durch die WhatsApp Ireland Limited.

3. Data processing for the purpose of dispatch processing

In order to fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service providers commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

3.1 Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to this during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination.

You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

The shipping service providers we work with are

DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

4. Data processing for payment processing

We work with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.

We use the following payment services / payment service providers on this website:

PayPal

PayPal also processes your data in the USA, among other places. PayPal uses so-called standard contractual clauses (= Art. 46. para. 2 and 3 GDPR) as the basis for data processing with recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or data transfer there. Standard Contractual Clauses (SCCs) are templates provided by the EU Commission and are intended to ensure that the processing of your data complies with European data protection standards even if it is transferred to third countries (such as the USA) and stored there. Through these clauses, PayPal undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the USA. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the corresponding standard contractual clauses here.

You can find more information about the standard contractual clauses and about the data that is processed through the use of PayPal in the data protection declaration.

RatePAY GmbH

In order to be able to offer you the purchase on account and via direct debit, we work together with RatePAY GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter “RatePAY”). If an effective purchase contract is concluded between you and us when using a RatePAY payment method, we assign our payment claim to RatePAY. If you choose one of the RatePAY payment methods offered here, you consent to the transfer of your personal data and that of the order to RatePAY GmbH for the purpose of identity and credit checks and contract processing.

All details can be found in the additional data protection information for RatePAY payment methods, which always applies when you choose a RatePAY payment method.

Instant bank transfer (Sofort by Klarna)

The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter referred to as “Sofort GmbH”). With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfil our obligations.

If you choose the “Sofortüberweisung” payment method, we will transmit the PIN and a valid TAN to Sofort GmbH, which you can use to log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and carries out the transfer to us using the TAN you have transmitted. It then immediately sends us a transaction confirmation.

After logging in, your turnover, the credit limit of the overdraft facility and the existence of other accounts and their balances are also automatically checked. In addition to the PIN and TAN, the payment data you have entered and your personal data will also be transmitted to Sofort GmbH. The transmission of this data is necessary to establish your identity beyond doubt and to prevent fraud attempts. You can find details on paying with Sofortüberweisung here.

4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes
If necessary, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and the optimisation of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and in efficient payment management, which predominate in the context of a balancing of interests.

4.3 Identity and credit check when selecting purchase on account via RatePAY

If you choose the payment method purchase on account (offered via RatePAY GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter RatePAY), we ask for your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR that we may transmit the data necessary for the processing of the payment and an identity and credit check to RatePAY. In Germany, the credit agencies named in RatePAY’s privacy policy may be used for the identity and credit check. RatePAY uses the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship.

You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options.

5. Advertising by e-mail

5.1 E-mail newsletter with registration and newsletter tracking
If you register for our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

It is possible to unsubscribe from the newsletter at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

We would like to point out that we evaluate your user behaviour when sending the newsletter. For this purpose, we also analyse your interaction with our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”). For this analysis, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website.

For the analyses, we link in particular the following “newsletter data”: the page from which the page was requested (so-called referrer URL), the date and time of the request, the description of the type of web browser used, the IP address of the requesting computer, the e-mail address, the date and time of registration and confirmation and the one-pixel technologies with your e-mail address or IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not wish to receive newsletter tracking, you can unsubscribe from the newsletter at any time as described above. The information will be stored for as long as you are subscribed to the newsletter.

5.2 E-mail newsletters without registration and your right to object

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products to those you have already purchased from our range by e-mail on the basis of Section 7 (3) UWG.

This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a promotional approach to our customers. You can object to this use of your e-mail address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic tariffs.

After cancellation, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

5.3 Newsletter dispatch
Der Newsletter und das oben dargestellte Newsletter-Tracking wird gegebenenfalls auch durch unsere Dienstleister im Rahmen einer Verarbeitung in unserem Auftrag versendet. Bei Fragen zu unseren Dienstleistern und der Grundlage unserer Zusammenarbeit mit ihnen wende dich bitte an die in dieser Datenschutzerklärung beschriebenen Kontaktmöglichkeit.

Unsere Dienstleister sitzen und/oder verwenden Server in den USA. Für die USA liegt kein Angemessenheitsbeschluss der Europäischen Kommission vor. Unsere Zusammenarbeit mit ihnen stützt sich auf Standarddatenschutzklauseln der Europäischen Kommission.

5.4 Sending evaluation requests by email
If you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will use your email address to request a review of your order via the review system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the evaluation request.

The evaluation requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in these countries USA. There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

6. Cookies and Other Technologies

6.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device.

Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies).

6.1.1 Protection of privacy for end devices

When using our online services, we use absolutely necessary technologies in order to be able to provide the telemedia service expressly requested. The storage of information in your end device or access to information that is already stored in your end device does not require consent in this respect.

For functions that are not absolutely necessary, the storage of information in your end device or access to information that is already stored in your end device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given will remain in place until you adjust or reset the respective settings on your device.

6.1.2 Any downstream data processing by cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping basket function). These technologies collect and process the IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping basket). In the context of a balancing of interests, this serves overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

We also use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser under the following links Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. If you do not accept cookies, the functionality of our website may be limited.

6.2 Use of Borlabs to manage consents

We use the Borlabs Cookie Plugin (“Borlabs”) on our website to inform you about cookies and other technologies that we use on our website and to obtain, manage and document any consent you may have given to the processing of your personal data by these technologies. In accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, it is necessary to be able to prove your consent to the processing of your personal data in order to fulfil our legal obligation in accordance with Art. 7 para. 1 GDPR. Borlabs is an offer from Borlabs – Benjamin A. Bornschein Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany.

When you visit our website, the Borlabs web server stores a so-called Borlabs cookie, which contains information about the cookie runtime and version, device and browser information as well as information about your consent behaviour. Personal data is not transmitted to Borlabs.

Your data will be deleted after one year unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

7. Use of cookies and other technologies

If you have given your consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the purpose has ceased to apply and we have stopped using the respective technology.

You can withdraw your consent at any time with effect for the future. You can find further information on your revocation options in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies.

If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services
We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via Google technologies, it will be shortened by activating IP anonymization before it is stored on Google’s servers. Only in exceptional cases will the full IP address be transmitted to a Google server and truncated there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR.

Further information about data processing by Google can be found in Google’s privacy policy.

7.1.1 Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address will not be merged with other Google data. Data processing is carried out on the basis of an agreement on order processing by Google.

In order to optimise the marketing of our website, we have activated the data sharing settings for “Google products and services”. This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The release of data to Google within the scope of these data release settings is based on an additional agreement between data controllers. We have no influence on the subsequent data processing by Google.

We use the so-called user ID function for the purpose of optimised marketing of our website. With the help of this function, we can assign a unique, permanent ID to your interaction data for one or more sessions on our online presence and thus analyse your user behaviour across devices and sessions.

For web analysis and advertising purposes, the extension function of Google Analytics enables the so-called DoubleClick cookie to recognise your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services relating to website activity and internet usage.

7.1.2 Google Ads
For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information and information about your use of our website) and by means of a pseudonymous cookie ID and based on the pages you visit. Any further data processing will only take place if you have activated the “personalised advertising” setting in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behaviour if you have reached our website via a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which user profiles are created using pseudonyms.

7.1.3 Google Tag Manager
Google Tag Manager allows us to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). Data processing is carried out on the basis of an agreement on order processing by Google. Various services/technologies can be integrated through the use of the Google Tag Manager. If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags that are integrated by the Google Tag Manager.

7.1.4 YouTube Video Plugin
To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode used by us, transmitted to Google and then processed by Google only when you play a video.

7.2 Use of Facebook services
7.2.1 Use of Facebook Pixel
We use the Facebook Pixel as part of the technologies of Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”) described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which usage profiles are created using pseudonyms.

As part of the so-called extended data synchronisation, information that can be used to identify individuals (e.g. names, email addresses and telephone numbers) is also collected and stored in hashed form for synchronisation purposes.

For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website, which automatically enables your browser to be recognised by means of a pseudonymous cookie ID when you visit other websites. Facebook (by Meta) will merge this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website activity, in particular personalised and group-based advertising. The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc, 1 Hacker Way, Menlo Park, California 94025, USA and stored there.

There is no adequacy decision by the European Commission for the USA. If we are responsible for the transfer of data to the USA, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in Facebook’s privacy policy (by Meta).

7.2.2 Facebook analyses
As part of the Facebook business tools, statistics on visitor activity on our website are created from the data collected with the Facebook pixel about your use of our website. Data processing is carried out on the basis of an agreement on order processing by Facebook (by Meta). Their analysis serves to optimise the presentation and marketing of our website.

7.2.3 Facebook Ads (ad manager)
We use Facebook Ads to advertise this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of the adverts with individual users. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. The joint controllership is limited to the collection of data and its transmission to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is not covered by this.

Based on the statistics generated via Facebook Pixel about visitor activities on our website, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group.

Facebook (by Meta) acts as our processor in the context of the extended data synchronisation that takes place to determine the respective target group (see above).

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your usage behaviour on our website, we use Facebook Pixel Remarketing to deliver personalised advertising.

Through Facebook Pixel Conversions, we measure your subsequent usage behaviour for web analytics and event tracking when you arrive on our website via a Facebook Ads advertisement. Data processing is carried out based on an agreement on data processing on behalf of Facebook (by Meta).

7.3 Font Awesome (local hosting)

This site uses Font Awesome for the standardised display of fonts. Font Awesome is installed locally. There is no connection to the servers of Fonticons, Inc. You can find more information about Font Awesome in the Font Awesome privacy policy.

7.4 Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated programme. For this purpose, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place. The data is stored and analysed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Service.

7.5 Smarketer FAST Tracking

7.5.1 General scope and description of data processin

We use FAST from Smarketer GmbH, Salzufer 8, 10587 Berlin – Germany (“Smarketer”) to correctly allocate the success of an advertising medium. The data is automatically deleted after 90 days. No profiling takes place. FAST uses a unique key that third parties cannot assign and therefore users cannot be traced. Personalised advertising is not possible with FAST. FAST establishes a connection between a click on an advertising medium, e.g. an advert, and an action, e.g. a purchase or a login or registration. The transmitted information is used exclusively for the purpose of correctly allocating the success of an advertising medium and the corresponding billing. FAST does not store any cookies or cookie-like data on your end device. When generating the device fingerprint, only non-personal parameters are merged (browser settings, time zone, CPU class, colour depth, browser language, etc.).

7.5.2 Scope and description of data processing when using Google Ads / Microsoft Ads

In most cases, the order number and the shopping basket value of the order are also transmitted and stored by us for 90 days. Personal data such as name, telephone number or address are expressly not recorded or stored. The following values may also be transmitted:

• ID (consecutive number)
• ClickID
• Time of purchase
• Currency
• Conversion name (shop order or lead)

The device fingerprint is processed on the Sweat-Off server. If integration takes place via Google Tag Manager, the device fingerprint is processed via the Smarketer Host Europe server in Strasbourg. Thanks to high security standards, such as an HTTPS connection, the conversion data is sent on our HOST-Europe server located in Strasbourg. The transfer of the export file and the processing of the data (ClickID, conversion name, timestamp, order value, currency) takes place in accordance with Google Ads / Microsoft Ads on an American server. The software is set up so that no profiling takes place.

7.5.3 Legal basis for the processing of personal data

The legal basis for the processing of the user’s data is Art. 6 para. 1 lit. f GDPR.

7.5.4 Purposes of the processing

The transmitted information serves the sole purpose of correctly allocating the success of an advertising medium and the corresponding billing and is justified by our legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.

8. Integration of the Trusted Shops Trustbadge/other widgets

If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order. The Trustbadge and the services advertised with it are an offer from Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”), with whom we are jointly responsible under data protection law in accordance with Art. 26 GDPR. In the context of this data protection information, we inform you below about the essential contents of the contract in accordance with Art. 26 para. 2 GDPR.

Within the framework of the joint responsibility existing between us and Trusted Shops AG, please contact Trusted Shops in the event of data protection issues and to assert your rights using the contact options provided in the data protection information. Irrespective of this, you can always contact the controller of your choice. If necessary, your enquiry will then be forwarded to the other responsible party for a response.

8.1 Data processing when integrating the Trustbadge/other widgets

The trust badge is provided by a US CDN provider (content delivery network). An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures.

When the Trustbadge is accessed, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. The IP address is anonymised immediately after collection so that the stored data cannot be assigned to your person. The anonymised data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after order completion
If you have given your consent, the Trustbadge accesses the order information stored in your end device (order total, order number, product purchased if applicable) and email address after the order has been completed and your email address is hashed using a cryptological one-way function. The hash value is then transmitted to Trusted Shops with the order information in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. This serves to check whether you are already registered for Trusted Shops services. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services or have not given your consent to automatic recognition via the Trustbadge, you will then be given the opportunity to register manually for the use of the services or to complete the protection as part of your existing user contract.

For this purpose, the Trustbadge accesses the following information, which is stored in the end device you are using, after you have completed your order: Order total, order number and email address. This is necessary so that we can offer you buyer protection. The data will only be transmitted to Trusted Shops if you actively decide to take out buyer protection by clicking on the correspondingly labelled button in the so-called Trustcard. If you decide to use the services, the further processing is based on the contractual agreement with Trusted Shops in accordance with Art. 6 para. 1 lit. b GDPR in order to complete your registration for buyer protection and to secure the order and, if necessary, to be able to send you evaluation invitations by e-mail afterwards.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in the USA by standard data protection clauses and other contractual measures and in Israel by an adequacy decision. Further information can be found here.

9. Social Media
9.1 Social plugins from Facebook (by Meta), Instagram (by Meta)
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links so that no connection is established with the servers of the respective provider when our website is accessed. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can click on the Like or Share button, for example.

9.2 Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube, LinkedIn, Xing
If you have given your consent to the respective social media operator in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the above-mentioned social media, from which user profiles are created using pseudonyms. These can be used, for example, to place adverts within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose.

For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your rights in this regard and setting options to protect your privacy, please refer to the providers’ data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc, 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc, 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

YouTube is a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

LinkedIn is a service provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

Xing is an offer of New Work SE, Am Strandkai 1, 20457 Hamburg, Germany. 10. contact options and further information can be found here.

10. Data security

We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can recognise whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.

11. Your rights

11.1 Your rights
As a data subject, you have the following rights:

• in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
• in accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
• in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary to exercise the right to freedom of expression and information; to fulfil a legal obligation; for reasons of public interest or for the assertion, exercise or defence of legal claims;
• in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you; the processing is unlawful but you refuse to delete it; we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
• in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
• in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

11.1.1 Right of objection

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh your interests, you can object to this processing with effect for the future.

If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are grounds relating to your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims. This does not apply if the processing is for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

11.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

This privacy policy is currently valid and was last updated in September 2024.

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Sweating is a vital protective function: the metabolism and every movement generate heat. Body temperature must be regulated by sweating, especially during sport or in the summer heat. Evaporating sweat on the skin generates cold, which cools the body down.

Sweating is also important when you have a fever. When the body’s defences are activated, the temperature often rises, which causes the body to cool down through increased sweating.

Sweating also supports the balance of the skin microbiome. This protective film promotes a healthy skin barrier that maintains the acidic pH value and produces antimicrobial substances against pathogens. Moderate sweating helps to maintain the skin’s natural balance.

Excessive sweating, on the other hand, can lead to skin irritation and illnesses and can also have a major impact on everyday life. Sweat-Off is available for precisely these situations. You can read more about the influence of Sweat-Off on temperature regulation here.

To understand this, it is important to distinguish between the different terms:

Deodorants merely reduce the smell of sweat and usually contain fragrances that mask odours. However, they do not reduce the amount of sweat.

Antiperspirants, on the other hand, stop sweat before it forms. The aluminium salts they contain constrict the sweat glands, preventing sweat from escaping from the treated area of the body. If you don’t sweat, there is no odour, because odour only occurs when bacteria begin to break down sweat on the skin.

Antiperspirants such as Sweat-Off can therefore be a better alternative to standard deodorants for treating heavy or embarrassing sweating.

All Sweat-Off products are dermatologically tested for skin compatibility. Nevertheless, side effects can sometimes occur during use. Sweat-Off should therefore always be used as explained on our routine page.

Slight itching or a tingling sensation may occur, especially after the first application. The skin must first get used to the active ingredients. To avoid severe skin irritation, we recommend taking the following into account:

• Always apply Sweat-Off very thinly and selectively. Everything about the correct dosage is here explained here.
• After hair removal, it is best to wait 24 hours before applying Sweat-Off.
• Da nasse Haut empfindlicher reagiert, muss die Haut beim Auftragen gereinigt und ganz trocken sein. Ggf. trocken föhnen oder tupfen.

IMPORTANT: In case of severe skin irritation, the application must be paused. If you need further help,please write to us at .